We at FITNESS GF21 would like to ensure you that we take your right to privacy and security of your personal data very serious when you’re making use of our services and our website. Whilst engaging with our website FITNESS GF21, we want you as a customer or visitor to be confident that you are able to trust our services and want you to know that we take your privacy and security very serious. Our website uses SSL Security which means that any information transmitted from you to wwww.fitnessgf21.com from a SSL capable web browser will be fully encrypted.
As we are more than just an online store, we also process certain orders over the phone and or in person. Here also we are committed to secure your privacy and your data to the hightest standards of ethical practices.
Whilst we are highly committed to ensure to safeguard your personal information that you have provided us with, we would like to make you aware that no transmission of data over the internet (websites, email, public areas, WhatsApp, etc.) can be guaranteed to be 100% secure.
FITNESS GF21 is registered and operating from Ireland, therefore Irish law will govern and rule in any and all disputes with regards to privacy and other issues.
What Type Of Data We Collect And Why We Collect It?
It is our dedication to protect the privacy of all visitors and or clients who make use of our website and we adhere to the highest standards possible to ensure this. At FITNESS GF21, we do not sell, rent out or give away your data to other companies. The information we collect from you is divided in two categories. Personal information and Anonymous information. The general reasons for data collection are for example to be able to process your orders, improve marketing and website functionality, analyse website traffic and shopping behaviour, improve our overall services including customer service etc.
We collect and may store personal information that you have voluntarily submitted by entering our website or through our customer services department. Although some of this data is needed to be able to proceed successfully with placing an order, set up an account, engage with our marketing services and or social media, leave a product review etc., this data has still been provided to us by you on a voluntary basis and with your consent. Personal data our website will collect from you is your name, address, email address, phone number, username and IP address. For online orders our website does not collect and/or store sensitive financial information as these online transactions will be completed through our financial partners and payment handlers such as Stripe and PayPal. This means we at FITNESS GF21 have no access to this information. For orders placed over the phone we do collect your card details to be able to process your payment through the card payment terminal, however we do not store the card payment information in any form, so we will ask you for this info again each time you place an order with our customers service department. Personal data provided to our customer service or sales team will be stored for as long as needed, this for product updates or products requests and sourcing on your behalf whereby we may store your contact details as well products of interest so our sales team can contact you by email, telephone or WhatsApp with regards to your original request for as long as you approve.
Anonymous or none personal data is collected mainly through interacting with our website whereby we may gather information that does not individually identify you, but which will be mainly used to analyse data mainly, but not limited to website traffic, which will provide us with your IP address and location,
browser type, operating system, general site traffic such as page and product views including interaction time. We use this information to help us improve our website and our services.
Data Collection From Minors:
Individuals under the age of 18 are not permitted to visit our website or to make purchases on www.fitnessgf21.com as our website is intended for the use of adults only. Therefore, FITNESS GF21 does not collect any data from those who we know they are under the age of 18. Those who are under the age of 18 should only use our website under the supervision and with the involvement of a parent or guardian and not share any personal data related to yourself as being a minor. Please note whilst some products on our website may be suitable for minors such as sports and training accessories, supplements and sports nutrition is not suitable for minors to consume.
Personal Information In Public Areas and Feedback Sections: